Starbucks Chairman and Chief Executive Howard Schultz said the 135,000 baristas who got the refresher course pledged to uphold "the uncompromising standards and quality that have made Starbucks the world's coffee leader."
What do you guys think?
Wednesday, February 27, 2008
Starbucks New Plan
A day after shutting down most of its U.S. shops for three hours to retrain baristas on espresso basics, Starbucks is welcoming customers back Wednesday with a new promise posted in stores: "Your drink should be perfect, every time. If not, let us know and we'll make it right."
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3 comments:
yeah, im goin to Starbucks and saying that my coffee isn't perfect. that way i will get a free cup. oohh yeah=D
Starbucks is pretty cool for doing that in my opinion.
star bucks sucks
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